Mapple Infocom logoMAPPLE INFOCOMSecurity Systems · Gurugram
Call Center

Security and attendance systems for call centers and BPOs.

Call centers run large shifts around the clock, often across several floors. We install entrance control, attendance and surveillance that handle shift changes and protect client data.

Challenges

What call center sites need.

These are the problems we hear most often from call center clients during site surveys.

Shift changes

Large teams arrive and leave within minutes, several times a day.

Client data protection

Production floors need controlled entry to protect client data.

Accurate attendance

Attendance feeds payroll and client billing.

Visitors and cab staff

Visitors, vendors and cab drivers need recorded entry.

How we work

From site walk to signed handover.

Every project follows the same five stages, and each stage ends with a document you keep.

01

Site survey

Our engineer walks the premises, marks entry points, cable routes and power sources.

You get: survey notes
02

Design & BOQ

We draw the device layout, single line diagram and itemised bill of quantities.

You get: layout, SLD, quotation
03

Installation

Cabling, mounting, rack work and configuration by our own team, scheduled around your hours.

You get: progress updates
04

Testing & handover

Every device is tested with your facility team, users are enrolled and staff are trained.

You get: handover report
05

AMC support

Quarterly preventive maintenance and breakdown support for as long as the system runs.

You get: service reports
FAQ

Questions from call center clients.

Call +91 97119 00801 to discuss your site.

How many flap barrier lanes do we need?

It depends on how many people arrive in your busiest 15 minutes. We calculate lanes during the survey.

Can access be limited to certain floors?

Yes. Access control can allow each team only the floors and rooms they need.

Do you provide a site survey?

Yes. Our engineer visits your site, understands your requirement and suggests the right systems before we quote.

Do you offer AMC after installation?

Yes. We offer comprehensive AMC with quarterly preventive maintenance and breakdown support.

Planning security for a call center site?

Tell us about your site and we will plan a survey and send a detailed quotation.