Security systems fail quietly. A camera stops recording or a detector gets dusty, and you only find out when you need it. An annual maintenance contract (AMC) keeps systems checked and repaired on time.
What a comprehensive AMC usually includes
- Preventive maintenance visits, typically every quarter
- Repair or replacement of faulty parts
- A standby unit while a part is being repaired
- Breakdown support with an agreed response time
- A service report after every visit
What is usually not included
- New cabling and conduits
- Damage from water, fire, lightning or misuse
- Software upgrades and new licences
- Systems that were already faulty when the AMC started, which are repaired first on a chargeable basis
Comprehensive vs non-comprehensive AMC
A comprehensive AMC includes parts. A non-comprehensive (labour only) AMC covers visits and service, and parts are charged separately. Comprehensive AMCs cost more but make your yearly budget predictable.
Why it matters
- Cameras are recording when an incident happens
- Fire alarms work when they are needed, and inspections go smoothly
- Attendance and access control keep running without data loss
We offer AMC for systems we installed and for systems installed by others. See our AMC services.
AMC visit checklist by system
A good AMC is more than a phone number for breakdowns. On each preventive visit our engineer checks and records the points below, and leaves a service report.
| CCTV | Every camera live and recording, picture focus and night view, recorder date and time, hard disk health and recording days, cable joints and power supplies, mobile viewing. |
|---|---|
| Attendance machines | Punch test on each machine, clock time, data reaching the software, user count and storage, cleaning of the sensor or camera. |
| Access control | Readers, EM locks and exit buttons on every door, battery backup, controller logs, fire alarm release. |
| Boom barriers | Arm balance and springs, opening time, loop detector and IR safety sensors, remote and tag reading, manual release. |
| Flap, swing and tripod gates | Motor and flap or arm movement, sensors for tailgating, reader response, emergency open on fire signal. |
| Fire alarm | Panel faults, battery, a sample of detectors and call points tested, hooters and strobes, interfaces to doors and barriers. |
| Metal detectors and X-ray scanners | Sensitivity check with test pieces, zone indication, alarm and counters; scanner image quality and conveyor. |
CCTV AMC in Gurgaon
CCTV is the system most often found not recording when footage is finally needed, usually because of a full or failed hard disk, a loose cable or a camera that has drifted. A CCTV AMC with regular visits catches these early. We take CCTV AMC across Gurgaon and Delhi NCR for systems we installed and for systems installed by others, after a first inspection. See our AMC services and CCTV price in Gurugram.
Frequently asked questions
What is included in a security system AMC?
Preventive visits on a fixed schedule, breakdown visits, checking and adjusting every device, and a service report after each visit. Comprehensive AMC also covers the cost of most replacement parts; non-comprehensive AMC covers labour and visits, with parts billed separately.
Do you take AMC for CCTV installed by another vendor?
Yes. We first inspect the system, repair what is needed, and then take it under AMC.
How many visits are there in a year?
It depends on the systems and how critical the site is. Quarterly preventive visits are common; we agree the schedule in the AMC.
Do you provide AMC outside Gurgaon?
Yes. We provide AMC across Delhi NCR, including Delhi, Noida, Greater Noida, Ghaziabad, Faridabad and Manesar.
Our engineers can visit your site and recommend the right option. Call +91 97119 00801 or request a quote.
